découvrez le nouvel outil numérique lancé par la fssai, conçu pour permettre aux consommateurs de signaler facilement les allégations trompeuses sur les étiquettes. protégez vos droits et informez-vous sur une consommation responsable.

FSSAI launches new digital tool to enable consumers to report misleading label claims

Publié le 30 April 2025 par Julien Duret

The Food Safety and Standards Authority of India (FSSAI) recently unveiled a revolutionary digital tool that allows consumers to directly report misleading claims on food labels. This development responds to a desire to strengthen the dissemination of information and encourage vigilance in consumer practices. With this new tool, citizens will become central stakeholders in monitoring product labeling compliance, thus supporting the mission of consumer protection and food safety in India. The Importance of Transparency in Food Labeling In a constantly evolving market where consumers are increasingly aware of what they consume, transparency is becoming a paramount requirement. Many misleading claims appear on food labels, creating confusion among buyers. The FSSAI’s digital tool aims to fill this gap by allowing users to easily report any incorrect or misinterpreted information. Food Labeling Challenges Unfortunately, labeling regulations are not always respected, leading to negative consequences for consumers. Here are some major challenges: Misleading Claims

: Claims such as “no added sugar” or “organic” can sometimes be incorrect.

Complexity of Information

: Consumers may have difficulty understanding ingredients and nutritional information.

Lack of Control

Improved quality

: The pressure exerted by reports will lead companies to increase compliance with labeling standards.

Creating a culture of accountability : Companies will be encouraged to be more transparent and provide accurate information. Features of the FSSAI Digital ToolThe digital tool developed by the FSSAI incorporates several key features for ease of use. Based on a user-friendly interface, users can easily navigate and submit data. The key features of the tool are:

  1. Feature Description
  2. Quick Submission Consumers can submit images of product labels.
  3. Manufacturer Information Input of the FSSAI registration number of the company concerned.

Online Support

Online guide to help users submit their report.

Accessible Data Detailed report on abuse of claims visible to consumers.
These features are essential to enhance transparency in the food market. By facilitating the submission of reports, the FSSAI also encourages active consumer participation, enabling them to play a proactive role in their food safety. Implications for Food Regulation
The implementation of this digital tool significantly impacts food regulation. By allowing consumers to report misleading claims, the FSSAI can take swift action against food chain operators who fail to comply with regulatory requirements. This initiative represents a paradigm shift in the perception of food regulation in India. Strengthened Regulation
Regulations must be rigorously enforced. To this end, the FSSAI plans several actions: Increased Vigilance
: Registered misleading claims will be verified and assessed by the relevant authorities. Collaboration with FBOs

: Working with manufacturers to correct erroneous information on product labels.

Regular Reviews

: Developing periodic updates to labeling legislation. This reporting system is therefore part of a broader regulatory framework aimed at ensuring consumer protection and food safety. Through this initiative, the FSSAI hopes to build renewed confidence in food products offered on the market.

Steps to Successful Adoption of Digital Tools

Integrating a new digital tool in the food sector is not limited to its simple creation; it requires meticulous planning and effective implementation to ensure its success. Several steps are essential.

User training

Set up information sessions to explain how the tool works.

Official launch

Celebration of an awareness campaign to encourage adoption of the tool. Each step is crucial to ensure that consumers perceive the tool as a reliable and useful way to strengthen
transparency and the
food safety . In the long term, effective interaction between users and regulators could lead to notable improvements in the quality of products available on the market.
Encourage consumer participation For this initiative to be successful, it is essential to encourage active participation from consumers. The FSSAI promotes this with calls to action to raise awareness about the need to report threatening allegations.
Highlighting consumer feedback on different platforms (such as Kerry

And IQVIA ) can generate even greater momentum. By sharing their experiences and illustrating the effects of the tool on the market, consumers can be motivated to participate further. Outreach strategiesConsumer engagement can be strengthened through several strategies, such as:

Communication campaigns

: Use social networks to get the message across.

Community workshops : Directly raise awareness among local communities of the importance of reporting false labeling. Partnerships with businesses : Collaborate with brands to promote increased transparency.It is therefore essential that consumers be informed of the impact of their participation. By involving the community in this initiative, the FSSAI can expect positive results in terms of transparency and regulation.

Future Prospects for Food Safety

As digital tools gain momentum, there are encouraging prospects for food safety in India. With improved traceability and increased transparency, consumers will be able to purchase with the confidence that products meet established standards. Promised outcomes include a substantial reduction in misleading claims on food labels.

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