découvrez le nouvel outil numérique lancé par la fssai pour signaler efficacement les allégations trompeuses sur les étiquettes alimentaires. protégez votre santé et vos droits en tant que consommateur grâce à cette initiative innovante.

FSSAI introduces new digital tool to report misleading claims on food labels

Publié le 2 May 2025 par Julien Duret

In a world where consumers are increasingly aware of the quality of the products they consume, the Food Safety and Standards Authority of India (FSSAI) has launched an innovative digital tool for reporting misleading claims on food labels. This initiative aims to strengthen transparency in the food sector and protect consumer rights. With this tool, users can now report questionable claims directly from their smartphones, thereby strengthening food safety standards and public trust in food products. Digital Tool: Reporting Misleading Claims The new digital tool offered by the FSSAI allows consumers to easily report questionable claims on food packaging. Users can submit key details, such as images of the label in question, including the misleading claims, the list of ingredients, and nutritional information. This feature is integrated into the Food Safety Connect mobile app, which was initially launched to help food businesses comply with food regulations. This platform then allows the FSSAI to take swift action and base its decisions on solid evidence provided by consumers. According to the FSSAI, this feedback will contribute to more rigorous quality control and better implementation of food standards. Consumers can also upload additional images to support their report, thus strengthening the credibility of their complaints. Overall, this tool aims to promote responsible consumption and build trust in the food industry.The tool’s functionality and implications By integrating this new feature, the Food Safety Connect app offers several advantages: Ease of use: Thanks to a user-friendly interface, users can easily navigate and quickly report any issues they encounter. Speed ​​of response: The FSSAI is committed to handling complaints efficiently and quickly to address consumer concerns.

Strengthened accountability: This initiative places the onus on food companies, requiring them to be transparent in their product claims.

It is important to note that the implementation of this digital tool is also a response to criticisms raised by nutrition experts. For example, Dr. Arun Gupta expressed doubts about consumers’ ability to verify nutrition claims without laboratory testing. This comment highlights the challenge of validating the veracity of information contained on labels. Examples of common misleading claims Misleading claims on food labels can take several forms. Here are some typical examples: Unverified health claims: Phrases like “aids weight loss” or “improves metabolism” without adequate scientific evidence.

Vagueness of terms : Use of words like “natural” or “no added sugar” that can mislead consumers without providing context. Ingredient omissions

: Failure to mention additives, preservatives, or other ingredients that alter the basic product.

The FSSAI aims to curb such practices and ensure that all consumers

Regulation plays a vital role in shaping the food industry in India. The main impacts of this regulation include:

Impact

Description

  1. Improved Quality Increased quality requirements for food production.
  2. Consumer Protection Ensures that the information provided is reliable and accurate.
  3. Public Confidence Strengthens trust in food products and stimulates consumption.

By implementing rigorous regulatory strategies and equipping itself with digital tools to report abuses, the FSSAI seeks to strengthen its market position while fostering a responsible consumption environment. Challenges and Criticisms of the Digital Tool While the FSSAI’s new digital tool is a notable advancement, it also faces several challenges. First, as Dr. Arun Gupta pointed out, the process of validating misleading claims relies heavily on consumers. Consumers often lack the necessary tools to assess the accuracy of claims such as “low sugar.” This difficulty could overload regulatory authorities with reporting requirements, which could slow down the process of recovering from irregularities.

Furthermore, some companies may adopt strategies to circumvent regulations by using vague claims or exploiting linguistic nuances to avoid being reported. This is where the need for constant vigilance from the FSSAI becomes crucial, as does proactive consumer engagement.

Measures to improve the effectiveness of the digital tool

For this tool to be truly effective, several measures can be implemented: Consumer education : Increase consumer awareness of food claims and how to interpret them.

Collaboration with experts

: Work with health organizations and nutritionists to better evaluate reports.

Continuous improvement of the tool : Incorporate user feedback to refine and improve the tool’s features.
By acting on these fronts, the FSSAI could make this tool an even more relevant tool for quality control and food safety. The goal is to ensure that consumers have access to reliable and accurate information about the products they purchase. Future Outlook and the Role of Technology
With the rapid evolution of technology, it is essential for the FSSAI to integrate modern tools to make food safety proactive. As the digital tool evolves, it is likely that other features will be added to address growing concerns about misleading claims. For example, consider using artificial intelligence to analyze reports to detect trends and patterns in misleading claims. Furthermore, label-checking apps powered by real-time databases could emerge, allowing consumers to obtain instant information about the products they purchase. The combination of technology and strict regulation could strike a balance between innovation in the food industry and consumer protection.
Conclusion on the Integration of Technology in Food Safety In summary, the FSSAI is positioning itself as a key player in the transformation of the food industry by using digital tools to enhance transparency and accountability. However, this shared responsibility also requires consumer engagement. As the food landscape evolves, it is imperative that all stakeholders work together to ensure a safe and informed consumption environment.

Avatar photo