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Strengthening commitment to digital public goods in Kazakhstan

Publié le 1 May 2025 par Julien Duret

In the current context of digital transformation, Kazakhstan is emerging as a key player in the field of digital public goods. With its Digital Kazakhstan initiative, the country has undertaken an ambitious approach aimed at modernizing its digital infrastructure while strengthening its commitment to accessible and efficient public services. This dynamic of change not only aims to facilitate access to various services for citizens, but also to strengthen the country’s social and economic fabric. The integration of innovative technologies is now crucial to address contemporary challenges and prepare for the digital future of Kazakhs. The Digital Landscape in Kazakhstan: An OverviewIn recent years, Kazakhstan has significantly developed its digital infrastructure. The government has implemented strategies that reflect its aspirations to become a central technology hub in Asia. Key initiatives include projects managed by major players such as Kazpost and Halyk Bank, which have helped drive this digital transformation. Key Digital Transformation Initiatives

Kazakhstan’s digital transformation plans are based on several key areas:

Advanced Digital Infrastructure: The country is committed to improving its network infrastructure by expanding internet coverage, particularly in rural areas, through partnerships with companies such as Kcell and Beeline. Development of Digital Platforms: The digital solutions implemented facilitate interactions between citizens and the government. For example, the Smart Astana initiative uses smart technologies to optimize urban management.Accessibility of Public Services:

More than 80% of public services are now accessible online, helping to reduce administrative inefficiency and promote citizen engagement.

These initiatives are supported by a favorable legislative framework which aims to encourage innovation while ensuring data protection. This results in a clear indication of Kazakhstan’s intentions regarding security and privacy in the use of digital public goods.

The importance of partnerships for digital development

Public-private partnerships play a critical role in the development of digital public goods. Companies such as Kazakhtelecom And
Infomedia Kazakhstan work closely with government to pilot ambitious projects, ensuring a solid foundation for innovation. Examples of successful collaborations
Notable collaborations include: Kazakhtelecom and the Kazakh government: Together, they launched projects to expand high-speed Internet access across the country, particularly in remote areas.
Infomedia Kazakhstan and public institutions: These collaborations aim to automate public services, thereby reducing bureaucracy and making processes more transparent. ASTANA Innovations:

This initiative publishes calls for innovative projects, encouraging startups to contribute to the country’s digital solutions.

These partnerships leverage private sector expertise and resources to support the government’s digital transformation efforts. As a result, these collaborations can lead to significant results, such as directly improving the user experience when accessing public services. Partner Project Expected Outcome Kazakhtelecom

Broadband Expansion

Universal Digital Access

  1. Infomedia Kazakhstan Public Service Automation
  2. Less Paperwork and Greater Efficiency ASTANA Innovations
  3. Calls for Innovation Projects New Digital Solutions

Cybersecurity Challenges in a Expanded Digital Environment

While Kazakhstan is advancing digital integration, it also faces significant cybersecurity challenges. The protection of personal data and critical infrastructure has become a major concern, with cyberattacks targeting public institutions and businesses constantly increasing. Digital Threat Response Strategies For each challenge, the country has implemented strategies to address specific threats. Here are some of the actions taken:
Strengthening security infrastructure: Significant investments are being made to strengthen incident detection and response capabilities. Employee training:
Government agencies are increasing staff training on IT security best practices. International collaboration: Kazakhstan is working with international partners to improve its cybersecurity capabilities.
These measures aim to protect citizens and institutions while maintaining trust in the use of digital services. Raising awareness of cybersecurity issues is also crucial to prevent disinformation and ensure the integrity of the information exchanged. Challenge Strategy implemented

Objective

Cyberattacks targeting public data

Investment in security

Protecting citizens

Reflections on the future of digital public goods in Kazakhstan

As Kazakhstan continues to evolve towards a digital future, it is the country’s ability to maintain a balance between innovation and security that will determine the success of digital public goods. The government’s commitment to digital transformation is unprecedented and is based on the principles of openness and collaboration with citizens. Challenges and Opportunities Ahead In the coming years, several challenges face the Kazakh authorities: Increased Accessibility:
Additional efforts are needed to ensure that all segments of the population have equitable access to digital technologies. Digital Inclusion: Promoting digital inclusion remains a priority, particularly for marginalized populations.
Data Privacy: A robust data protection regulatory framework will need to be strengthened to build user trust. The government is also called upon to proactively engage with private sector companies, such as NTK and Kazpost.
to develop innovative solutions. In doing so, Kazakhstan is positioning itself for sustainable success in digital transformation. Challenges Opportunities

Recommended Actions

Service Accessibility

Citizen Empowerment

Investment in Infrastructure

Through this dynamic commitment to digital public goods, Kazakhstan could become a model for digital transformation not only for countries in the region, but also on the global stage. Actions taken today have the potential to positively influence the future of digital services in the region, while ensuring the sustainability and effectiveness of digital public goods.

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